Contact Us

Customer Service
Toll Free 1-888-562-4130
Local (540) 745-4191

Lost or Stolen Cards
During business hours, contact your local Bank of Floyd office to report the lost or stolen card.

After hours call the Hot Line Numbers listed below to report your lost or stolen cards.

VISA^® Credit Card: 1-800-556-5678

VISA^® Check Card: 1-800-554-8969

Mailing Address
Bank of Floyd
P. O. Box 215
Floyd, VA 24091

E-mail
bkfloyd@bankoffloyd.com


*ELECTRONIC MAIL SENT TO THIS SITE COULD BE INTERCEPTED AND/OR ALTERED. There are over 10 million victims of Identity Theft/Account Takeover Fraud each year. Safeguard your personal information. Federal financial agencies do not and banks should not communicate with consumers by e-mail requesting important personal information such as name, account numbers, birth date, or Social Security number. Should you receive such a request, contact us immediately.